What Payment Options Do You Accept?

When you check out, you’ll have the option to pay with any major credit card provider. You can also choose to checkout with PayPal.

What Is Your Returns Policy?

Visit our Shipping + Returns page for all info and policies. 

How Can I Use A Promo Code?

When you start the checkout process, enter your code in the box that says "Discount Code”.

How Can I Change Something On My Order?

We get it, sometimes things go wrong and you need to cancel or change an order. We can help! Just make sure you contact us ASAP by emailing us at info@shopfranklymydear.com, so we can catch it before it ships.

When Do I Get An Order Confirmation?

Right after you order, you should get an email confirmation letting you know we’ve received your request. You’ll also get an email as soon as we ship everything out with your tracking information. If you have any questions - send us an email at info@shopfranklymydear.com!